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Terms and Conditions

SO Parker Studio Limited

Consumer Terms Of Sale

Please read these terms of sale carefully before

placing your order and retain a copy of these terms

and your order for future reference.

1. Format of the Contract

1.1 These terms of sale apply to all goods supplied by

SO Parker Limited, whose registered office is at 1

Wickham Field, Pilgrims Way West, Otford, Kent TN14

5JJ, registered in England and Wales No. 7093342 (the

“Supplier”).

1.2 No contract exists between you and the Supplier

for the sale of any goods until the Supplier has

received and accepted your order and the Supplier or

agent of the Suppler has received payment in full (in

cleared funds). Once the Supplier does so, there is a

binding legal contract between us.

1.3 By way of clarification, an acknowledgement of

your order will be sent to you via e-mail when you

place your order, but acceptance of your offer to buy

the goods will not take place until after your payment

is taken and you receive your acceptance e-mail. It is

at this point that a binding legal contract is created

and any contract is subject to these Terms and

Conditions.

1.4 The contract is subject to your right of

cancellation (see below).

1.5 The Supplier may change these terms of sale

without notice to you in relation to future sales.

2. Description and price of the goods

2.1 The description and price of the goods you order

will be as shown on the Supplier’s website at the time

you place your order.

2.2 The goods are subject to availability. If on receipt

of your order the goods you have ordered are not

available in stock, the Supplier will inform you as soon

as possible and refund or re-credit you for any sum

that has been paid by you or debited from your credit

card for the goods. Refunds will be processed within

30 days.

2.3 Every effort is made to ensure that prices shown

on the Supplier’s website are accurate at the time you

place your order. If an error is found, the Supplier will

inform you as soon as possible and offer you the

option of reconfirming your order at the correct price,

or cancelling your order. If the Supplier does not

receive an order confirmation within 14 days of

informing you of the error, the order will be cancelled

automatically. If you cancel the order, or if the order is

cancelled automatically due to the expiry of the 14-

day period, the Supplier will refund or re-credit you

for any sum that has been paid by you.

2.4 In addition to the price, you may be required to

pay a delivery charge for the goods.

2.5. Our currency converter feature is intended for

guidance only – all orders will be made in Great British

Pounds. Our currency rates are updated daily from the

rates published by the European Bank.

3. Payment

3.1 Payment for the goods and delivery charges can

be made by Pay Pal at the time you place your order.

Payment shall be due before the delivery date and

time for payment shall be a fundamental term of this

agreement, breach of which shall entitle the Supplier

to terminate the contract immediately.

3.2 There will be no delivery until cleared funds are

received.

3.3 All prices include VAT.

4. Delivery

4.1 The Supplier aims for orders to be posted via The

Royal Mail within three working days of the order

being placed provided all stock items are available. All

goods will be delivered within 30 days. If stock is not

available the Supplier will contact you.

Orders placed on a Saturday or Sunday will not be

processed until the following Monday.

4.3 If delivery cannot be made to your address for

reasons under the Supplier’s control the Supplier will

inform you as soon as possible and refund or recredit

you for any sum that has been paid by you. The

supplier will endeavour to carry this out within 30

days.

4.4 If you deliberately fail to take delivery of the

goods (otherwise than by reason of circumstances

under control of the Supplier) then without prejudice

to any other right or remedy available to the Supplier,

the Supplier may: retain the right to refuse any return

of such goods (unless faulty).

4.4.1 Ownership of the goods shall not pass to you

until the Supplier has received in full (in cash or

cleared funds) all sums due to it in respect of: store

the goods until actual delivery and charge you for

reasonable costs (including insurance) of storage; or

4.4.2 sell the goods at the best readily obtainable

price and (after deducting all reasonable storage and

selling expenses) account to you for any excess over

the price you agreed to pay for the goods or charge

you for any shortfall below the price you agreed to

pay for the goods.

4.5 If you fail to take delivery because you have

cancelled your contract under the Distance Selling

Regulations the Supplier shall refund or re-credit you

within 30 days for any sum that has been paid by you

or debited from your credit card for the goods. On

exercising your right to cancel you shall be required

to return the goods to the Supplier ( in original

packaging with all tags attached ). Should you fail to

return the goods, the Supplier reserves the right to

deduct any direct costs incurred by the Supplier in

retrieving the goods as a result of such failure.

4.6 Every effort will be made to deliver the goods as

soon as possible after your order has been accepted

and allows a 5 working day time period for this to

occur. However, the Supplier will not be liable for any

loss or damage suffered by you through reasonable or

unavoidable delay in delivery. In this case, the

Supplier will inform you as soon as possible.

5 Risk/Title

5.1 The goods are at your risk from the time of

delivery.

5.2 Ownership of the goods shall not pass to you until

the Supplier has received in full (in cash or cleared

funds) all sums due to it in respect of:

the goods, and all other sums which are or which

become due to the Supplier from you on any account.

5.3 The Supplier shall be entitled to recover payment

for the goods even though ownership of any of the

goods has not passed from the Supplier.

6. Your right of cancellation

6.1 You have the right to cancel the contract and

return the goods at any time up to the end of 14 days

after you receive the goods (see below).

6.2 To exercise your right of cancellation, you must

give written notice to the Supplier by post or by

emailing us at [email protected], giving details of

the goods ordered and (where appropriate) their

delivery. Notification by phone is not sufficient.

6.3 In order to return any goods in relation to the UK

long distance selling regulations the following

procedures must be adhered to:

6.4.1 If the goods ordered have not been shipped or

delivered then an email advising of cancellation to

[email protected] will suffice to cancel the order.

6.4.4 The goods are to be returned undamaged in

their original packaging with the labels intact.

6.4.5 Please return all goods to SO Parker Studio Ltd,

1 Wickham Field, Pilgrims Way West, Otford, Kent

TN14 5JJ and return using a form of recorded delivery.

6.5.5 Please note that the customer must meet

carriage on all returns.

6.5.6 A refund or exchange must be requested no

more than 14 days following the date of delivery and

the goods must be received at the above address no

later than 14 days after you have made the request .

Please note that you must comply with these

timescales in order to receive a refund.

6.5.7 We suggest that you retain a ‘Proof of Posting’ &

tracking number certificate issued by the carrying

agent.

6.5.8 You must take reasonable care to ensure the

goods are not damaged in the meantime or in transit.

6.6 Once you have notified the Supplier that you are

canceling the contract, the Supplier will refund or recredit

you within 30 days for any sum that has been

paid by you for the goods ( not including any delivery

charges or delivery costs to SO Parker Studio Ltd ).

6.7 Except in the case of faulty items, if you do not

return the goods as required, the Supplier may charge

you a sum not exceeding the direct costs of

recovering the goods.

6.8 You do not have the right to cancel the contract if

the order is for goods that have been worn by you and

are returned in a condition where they cannot be

resold.

7. Goods Guarantee

7.1 Goods are guaranteed for 30 days against fault

(provided the goods have not been used in a manner

other than intended) after dispatch to the customer,

after this time any faulty goods will be returned to the

relevant supplier for their independent opinion. Their

decision is final any paperwork relating to individual

cases will be forwarded to the customer in the event

of dispute.

8. Limitation of Liability

8.1 Subject to 8.2 below, if you are a consumer the

Supplier shall not be liable to you for any loss or

damage in circumstances where:

8.1.1 there is no breach of a legal duty owed to you

by the Supplier or by its employees or agents;

8.1.2 such loss or damage is not a reasonably

foreseeable result of any such breach;

8.1.3 any increase in loss or damage resulting from

breach by you of any term of this contract.

8.2 Nothing in these conditions excludes or limits the

liability of the Supplier for death or personal injury

caused by the Supplier’s negligence or fraudulent

misrepresentation.

8.3 If you are a business customer the Supplier shall

not be liable to you for any indirect or consequential

loss or damage (whether for loss of profit, loss of

business, depletion of goodwill or otherwise), costs,

expenses or other claims for consequential

compensation whatsoever (howsoever caused) which

arise out of or in connection with this agreement.

9. Data Protection

9.1 The Supplier will take all reasonable precautions

to keep the details of your order and payment secure

but unless the Supplier is negligent, the Supplier will

not be liable for un-authorised access to information

supplied by you.

10 Law and Jurisdiction

10.1 This Agreement and any matter arising from or in

connection with it shall be governed by and construed in

accordance with the law of England.

Each party irrevocably agrees to submit to the exclusive

jurisdiction of the courts of England over any claim or matter

arising from or in connection with this Agreement.

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