Terms and Conditions
SO Parker Studio Limited
Consumer Terms Of Sale
Please read these terms of sale carefully before
placing your order and retain a copy of these terms
and your order for future reference.
1. Format of the Contract
1.1 These terms of sale apply to all goods supplied by
SO Parker Limited, whose registered office is at 1
Wickham Field, Pilgrims Way West, Otford, Kent TN14
5JJ, registered in England and Wales No. 7093342 (the
“Supplier”).
1.2 No contract exists between you and the Supplier
for the sale of any goods until the Supplier has
received and accepted your order and the Supplier or
agent of the Suppler has received payment in full (in
cleared funds). Once the Supplier does so, there is a
binding legal contract between us.
1.3 By way of clarification, an acknowledgement of
your order will be sent to you via e-mail when you
place your order, but acceptance of your offer to buy
the goods will not take place until after your payment
is taken and you receive your acceptance e-mail. It is
at this point that a binding legal contract is created
and any contract is subject to these Terms and
Conditions.
1.4 The contract is subject to your right of
cancellation (see below).
1.5 The Supplier may change these terms of sale
without notice to you in relation to future sales.
2. Description and price of the goods
2.1 The description and price of the goods you order
will be as shown on the Supplier’s website at the time
you place your order.
2.2 The goods are subject to availability. If on receipt
of your order the goods you have ordered are not
available in stock, the Supplier will inform you as soon
as possible and refund or re-credit you for any sum
that has been paid by you or debited from your credit
card for the goods. Refunds will be processed within
30 days.
2.3 Every effort is made to ensure that prices shown
on the Supplier’s website are accurate at the time you
place your order. If an error is found, the Supplier will
inform you as soon as possible and offer you the
option of reconfirming your order at the correct price,
or cancelling your order. If the Supplier does not
receive an order confirmation within 14 days of
informing you of the error, the order will be cancelled
automatically. If you cancel the order, or if the order is
cancelled automatically due to the expiry of the 14-
day period, the Supplier will refund or re-credit you
for any sum that has been paid by you.
2.4 In addition to the price, you may be required to
pay a delivery charge for the goods.
2.5. Our currency converter feature is intended for
guidance only – all orders will be made in Great British
Pounds. Our currency rates are updated daily from the
rates published by the European Bank.
3. Payment
3.1 Payment for the goods and delivery charges can
be made by Pay Pal at the time you place your order.
Payment shall be due before the delivery date and
time for payment shall be a fundamental term of this
agreement, breach of which shall entitle the Supplier
to terminate the contract immediately.
3.2 There will be no delivery until cleared funds are
received.
3.3 All prices include VAT.
4. Delivery
4.1 The Supplier aims for orders to be posted via The
Royal Mail within three working days of the order
being placed provided all stock items are available. All
goods will be delivered within 30 days. If stock is not
available the Supplier will contact you.
Orders placed on a Saturday or Sunday will not be
processed until the following Monday.
4.3 If delivery cannot be made to your address for
reasons under the Supplier’s control the Supplier will
inform you as soon as possible and refund or recredit
you for any sum that has been paid by you. The
supplier will endeavour to carry this out within 30
days.
4.4 If you deliberately fail to take delivery of the
goods (otherwise than by reason of circumstances
under control of the Supplier) then without prejudice
to any other right or remedy available to the Supplier,
the Supplier may: retain the right to refuse any return
of such goods (unless faulty).
4.4.1 Ownership of the goods shall not pass to you
until the Supplier has received in full (in cash or
cleared funds) all sums due to it in respect of: store
the goods until actual delivery and charge you for
reasonable costs (including insurance) of storage; or
4.4.2 sell the goods at the best readily obtainable
price and (after deducting all reasonable storage and
selling expenses) account to you for any excess over
the price you agreed to pay for the goods or charge
you for any shortfall below the price you agreed to
pay for the goods.
4.5 If you fail to take delivery because you have
cancelled your contract under the Distance Selling
Regulations the Supplier shall refund or re-credit you
within 30 days for any sum that has been paid by you
or debited from your credit card for the goods. On
exercising your right to cancel you shall be required
to return the goods to the Supplier ( in original
packaging with all tags attached ). Should you fail to
return the goods, the Supplier reserves the right to
deduct any direct costs incurred by the Supplier in
retrieving the goods as a result of such failure.
4.6 Every effort will be made to deliver the goods as
soon as possible after your order has been accepted
and allows a 5 working day time period for this to
occur. However, the Supplier will not be liable for any
loss or damage suffered by you through reasonable or
unavoidable delay in delivery. In this case, the
Supplier will inform you as soon as possible.
5 Risk/Title
5.1 The goods are at your risk from the time of
delivery.
5.2 Ownership of the goods shall not pass to you until
the Supplier has received in full (in cash or cleared
funds) all sums due to it in respect of:
the goods, and all other sums which are or which
become due to the Supplier from you on any account.
5.3 The Supplier shall be entitled to recover payment
for the goods even though ownership of any of the
goods has not passed from the Supplier.
6. Your right of cancellation
6.1 You have the right to cancel the contract and
return the goods at any time up to the end of 14 days
after you receive the goods (see below).
6.2 To exercise your right of cancellation, you must
give written notice to the Supplier by post or by
emailing us at studio@soparker.com, giving details of
the goods ordered and (where appropriate) their
delivery. Notification by phone is not sufficient.
6.3 In order to return any goods in relation to the UK
long distance selling regulations the following
procedures must be adhered to:
6.4.1 If the goods ordered have not been shipped or
delivered then an email advising of cancellation to
studio@soparker.com will suffice to cancel the order.
6.4.4 The goods are to be returned undamaged in
their original packaging with the labels intact.
6.4.5 Please return all goods to SO Parker Studio Ltd,
1 Wickham Field, Pilgrims Way West, Otford, Kent
TN14 5JJ and return using a form of recorded delivery.
6.5.5 Please note that the customer must meet
carriage on all returns.
6.5.6 A refund or exchange must be requested no
more than 14 days following the date of delivery and
the goods must be received at the above address no
later than 14 days after you have made the request .
Please note that you must comply with these
timescales in order to receive a refund.
6.5.7 We suggest that you retain a ‘Proof of Posting’ &
tracking number certificate issued by the carrying
agent.
6.5.8 You must take reasonable care to ensure the
goods are not damaged in the meantime or in transit.
6.6 Once you have notified the Supplier that you are
canceling the contract, the Supplier will refund or recredit
you within 30 days for any sum that has been
paid by you for the goods ( not including any delivery
charges or delivery costs to SO Parker Studio Ltd ).
6.7 Except in the case of faulty items, if you do not
return the goods as required, the Supplier may charge
you a sum not exceeding the direct costs of
recovering the goods.
6.8 You do not have the right to cancel the contract if
the order is for goods that have been worn by you and
are returned in a condition where they cannot be
resold.
7. Goods Guarantee
7.1 Goods are guaranteed for 30 days against fault
(provided the goods have not been used in a manner
other than intended) after dispatch to the customer,
after this time any faulty goods will be returned to the
relevant supplier for their independent opinion. Their
decision is final any paperwork relating to individual
cases will be forwarded to the customer in the event
of dispute.
8. Limitation of Liability
8.1 Subject to 8.2 below, if you are a consumer the
Supplier shall not be liable to you for any loss or
damage in circumstances where:
8.1.1 there is no breach of a legal duty owed to you
by the Supplier or by its employees or agents;
8.1.2 such loss or damage is not a reasonably
foreseeable result of any such breach;
8.1.3 any increase in loss or damage resulting from
breach by you of any term of this contract.
8.2 Nothing in these conditions excludes or limits the
liability of the Supplier for death or personal injury
caused by the Supplier’s negligence or fraudulent
misrepresentation.
8.3 If you are a business customer the Supplier shall
not be liable to you for any indirect or consequential
loss or damage (whether for loss of profit, loss of
business, depletion of goodwill or otherwise), costs,
expenses or other claims for consequential
compensation whatsoever (howsoever caused) which
arise out of or in connection with this agreement.
9. Data Protection
9.1 The Supplier will take all reasonable precautions
to keep the details of your order and payment secure
but unless the Supplier is negligent, the Supplier will
not be liable for un-authorised access to information
supplied by you.
10 Law and Jurisdiction
10.1 This Agreement and any matter arising from or in
connection with it shall be governed by and construed in
accordance with the law of England.
Each party irrevocably agrees to submit to the exclusive
jurisdiction of the courts of England over any claim or matter
arising from or in connection with this Agreement.